Support & Downloads
As a customer, you get end-to-end support tailored to your business — from regular software updates and remote support to hands-on training.
Always there for you – from onboarding to ongoing operations.
We want our software to make your day-to-day operations easier. With personalized training sessions, you'll get up to speed quickly and unlock the full potential of the platform. If something isn't working as expected, you can submit support requests directly from the Orgasoft.NET menu, by email, or by phone.
Scope of Services
Update Service
We continuously improve our solutions. With our update service, you'll always benefit from the latest features and enhancements.
Support
If issues arise, our support team can connect directly to your system and resolve them remotely. By entering into a software maintenance agreement, you gain access to extended support hours. Software updates are included as standard. Administrative assistance is also available on request.
Training
To help you get up and running as quickly as possible, we offer tailored training sessions — whether you're just getting started or looking to sharpen your skills. Choose between on-site sessions at your location or convenient remote training via video conference.
Get in Touch
Support Request in Orgasoft.NET
For hands-on questions about your inventory management system, you can contact us directly within the software. In this video, we show you how to submit a support request in Orgasoft.NET.
Email & Phone
The Signum support team is available by email or phone during business hours — and beyond, for customers with a software maintenance agreement.
Email: support@signum.info
Phone: +49 6151 1518-200
Downloads – Everything You Need, All in One Place
Alongside helpful information about the Orgasoft.NET retail management system, you'll find a range of useful tools to support your day-to-day work.
TeamViewer QuickSupport
Download the latest version of TeamViewer QuickSupport for remote assistance here.
System Requirements for Orgasoft.NET
Download the current system requirements for Orgasoft.NET server and single-workstation installations here.
Complete Guide to All Orgasoft.NET Modules
You can download a complete description of all Orgasoft.NET modules here.
REST API Quick Start Guide
Download the REST API Quick Start Guide here. The online documentation for the Orgasoft.NET REST API is available at https://rest-api.orgasoft.net
POS Integrations
| POS Interface (Lite) | Simplified CSV interface incl. sample files for connecting point-of-sale systems to Orgasoft.NET. This interface allows you to quickly and easily set up item-based data exchange between Orgasoft.NET and your POS software or hardware. | Download |
| POS (File) | Full file-based interface for connecting point-of-sale systems to Orgasoft.NET. Choose this option if your integration requires not only product data, but also customer records, credit sales, and other transaction types. | Download |
| POS (DB) | Database-based interface for connecting point-of-sale systems to Orgasoft.NET | Download |
Sample Imports
Sample templates for imports from the following categories — Addresses, Items (new entries and updates), Product Groups, Inventory, Business Transactions, Price Changes, Promotions, and Accounting Accounts — can be downloaded here.
TicketPortal
You can download the authorization form for ticket portal view access here.
Download Orgasoft.NET Release
Software version 4.2.0.66 released 01/26/2026 - Please read the important notes before downloading!
Download Orgasoft.NET Hotfix
Software version 4.3.0.58 dated 26/05/2026 - Please read the important notes before downloading!
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